Sewage Cleanup and Restoration

Sewer system backups release highly unsanitary water that can pose serious health risks due to bacteria and viruses. Specialized training and equipment are necessary for safe cleanup. At SERVPRO of Federal Way, we assess the water contamination type and plan an appropriate response to restore your property safely. The three categories of contaminated water include:

  1. Category 1: "Clean Water" - Originating from a clean source, it can degrade into more contaminated water if left untreated.

  2. Category 2: "Gray Water" - Contains a significant level of contamination that can cause discomfort or illness if ingested.

  3. Category 3: "Black Water" - Grossly unsanitary and can cause severe illness or death if ingested, requiring immediate avoidance.

We offer 24/7 emergency service, recognizing sewage backup as an urgent situation. With our expertise as water damage restoration specialists, we ensure the proper restoration of your home or business. Don't compromise your safety; rely on us for prompt and effective handling of these hazardous situations.

Sewage Backup or Toilet Overflow? Call Us Today – (253) 838-8999

There are three major types of contaminated water. SERVPRO of Federal Way will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.